How to Get Started with Ace Home Care Chicago

We know that reaching out for home care can feel like a big step. We’ve designed our process to be simple, transparent, and stress-free — so your family can feel confident at every stage.

STEP 1

Free Care Consultation

Your journey starts with a conversation — no cost, no commitment.

Call us or submit our online form, and one of our care coordinators will reach out within 24 hours. We’ll listen carefully to understand your loved one’s needs, daily routine, schedule, and personal preferences. This is not a sales call — it’s a genuine conversation about how we can help.

STEP 2

Personalized Care Plan

Every client is unique. Your care plan should be too.

Based on our initial consultation, we create a written non-medical care plan tailored specifically to your loved one. This plan outlines the services, schedule, and caregiver expectations — and it can be updated at any time as needs change.

STEP 3

Caregiver Matching

The right caregiver makes all the difference.

We don’t just assign whoever is available. We match caregivers based on skills, experience, personality, and compatibility with your loved one. If the first match isn’t the right fit, we’ll find a better one — no questions asked.

STEP 4

Care Begins

Smooth, supportive, and on your schedule.

Your caregiver arrives on the agreed start date. We handle all the introductions and make sure the first visit is comfortable for your loved one. You’ll have a direct line to your care coordinator throughout.

STEP 5

Ongoing Support & Adjustments

We’re with you for the long term.

Care needs change over time — and so will your care plan. Your dedicated care coordinator stays in regular contact, checks in on caregiver performance, and adjusts the plan as needed. You’ll never feel like you’re managing this alone.

Ready to Take the First Step?

Call us today or schedule your free care consultation online. There’s no obligation — just an honest conversation about how we can help.